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Jazz Boat, Prague

4.2
#8 of 109 in Outdoors in Prague
Boat Tour · Outdoor Activity
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Jazz Boat reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 4.5
1,759 reviews
Google
4.3
TripAdvisor
  • This was truly one of the magical experiences in Prague! We came for our honeymoon and it was just romantic and beautiful to see the city at night, with soft jazz music playing. We sat on the top...  more »
  • It was a perfect night the boat the band the bar the food all was good and the city looks amazing from the boat !! Very much recommend 👌❤️  more »
Google
  • Highly recommend. Staff were curtious and provided an excellent waiting service. Jazz band also a well balanced mix of Jazz genres. Only criticism was 2 and half hours is more than longer than is necessary
  • Music and meal is not bad but horrible staff Anyone who is used to North American level of customer service should avoid this place ! The staff ruined the beginning of the evening for us which tarnished the whole experience. We were five and they didn’t want to seat us together although we tried to insist, so we split our group in 3 and 2. While we were splitting up, the same the staff who told us we cant be 5 came to tell us the same thing again, we explained we’re splitting up, and he kept repeating same thing (his breath smelled heavily of alcohol). Finally we had to raise our voice and count on our fingers to show him we are splitting up till he understood. Then our group of 2 wished to change to an empty table AFTER the boat departed and they said no because the table is booked (the boat doesn’t do stops). Then he threatened to stop the boat because “he has the power to do it”. Afterwards they changed the couple of 2 to a table for 5. Then to our surprise they offered to join our friends at the same table because “they checked with the captain, they can exceptionally seat five together”. They then gave the new empty table to other diners so it was a win for all! The food was not amazing, but very acceptable for boat food. They were out of the wine we requested and replacement was not that great. It’s also maybe better to do such a cruise during the day were you can see the monuments better, because they are not properly illuminated. It’s too bad that we all had to go through this to end up with what we had initially asked for. The evening would’ve started off much better and the whole experience would’ve been more pleasant.

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