Yhi Spa del Hotel Melia Palas Atenea, Palma de Mallorca

THIS HOTEL HAS CHANGED NAME NOW IS MELIA PALMA MARINA (formerly Melia Palas Athena). The hotel is completely renovated and has nothing to do with the Palas Athena.They are open and modern spaces and the rooms are very well renovated and modern. The service is very good and eager to please, Melia level. If you book Level Level, in the area dedicated to customers of this type of rooms, you have different spaces to be able to taste drinks and different alternatives to have some snacks. If you order rooms with sea views you will enjoy views of the port of Mallorca with the background of the Cathedral. We'll recommend it again

This hotel has only name change because now it is not called so the only good views and its location because nothing is amazing a hotel with the brand Melia that has a lousy service at reception as other things it will ask to see how I can to stay a few extra hours if you can pay or anything but you go and it's almost like you're saying a rude guy wanted to swallow you hadn't indicated if I need an hour or a minute or let me say that day nothing alone is impossible we are full and yet there is h abitations available on the web but a bitter old man xim I think name this is what happens when he has these gentlemen all his life in the same post. Another theme the letter to room service is the letter made to not ask anything a letter that has nothing at all and we had problem with the remote control could not turn off the TV we have called twice and always say that it already comes but it took almost 3 hours and you could not turn off the TV. I think Melia should check as this hotel is impossible that it does well should only offer good service because the facilities are very good but pay more and much more to receive this better stay in an inn. I asked to speak to the manager or someone and this xim told me that there is no one already the manager left the weekend and more more no one can attend me only the and coo me is going to take care of us is part of the problem and customer service I asked to speak also there is no one in charge for any problem according to this mr. xim until Monday and I was leaving on Saturday. I have never seen anything like it a hotel without management and here ko manda nobody I come every two months ses to palama for business and first time I stayed here since my wife wanted to be facing the sea I stayed in another 5 stars but as it was Melia I thought it was very good or a good thing. What a mistake. If you value your money don't stay here ko there's no one who cares